A hectic time, a great responsibility for everyone We live in a hectic time. The pressures and consequences of the Covid-19 pandemic are being felt on all sides of the world and at all levels of society. Both on a sociological and an economic level. This ensures that policy agendas of administrators look different. Survival […]

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The trends for Process Excellence teach us that more attention is currently being paid to speed and time reduction. Any process, be it in a production or service environment, always has 3 criteria: quality, cost (efficiency) and (delivery) time. In the past, much attention has been paid to quality and cost. In recent years, the […]

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Many companies are still stuck in the paper world when it comes to collecting and validating documents in a correct and timely manner. There are often significant technical, financial and operational barriers to overcome when implementing electronic document management systems, but today there are sufficient performing and easy to implement digital platforms available to make this happen. […]

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Many law, accounting and insurance firms still have a lot of paper documents to process. A notary office is also a place where you still expect a lot of paper documents. For certain files such as a heritage or real estate transaction, for which many documents have to be submitted, we still see many physical […]

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Wherever companies sign up new clients or welcome new employees, data and documents needs to be gathered.  Even if we think we live in a digital era, this moment means that administrative employees start up a process of requesting this data and those documents via email or telephone. But the process and the work do […]

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Finding a new job is challenging, and so is finding a perfect employee. The ‘War for talent’ is being fought as we speak. To win you have to provide a great candidate experience.  It all comes down to the hiring journey—from attracting candidates to onboarding them into their new position. A candidate journey is comparable […]

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How Your Organization’s Digital Processes Can Help Support Client Relationships Onboarding new clients is the beginning of any relationship between a business and its client. How this process is handled greatly affects how the relationship progresses in the future. While in the past, all onboarding was done face to face with one person asking questions […]

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The first experience that a new client has with a business can set the tone for the entire relationship, and as so much info is often required when a business takes on a new client, the onboarding process is one that must be handled efficiently and to the satisfaction of the client. As people transact […]

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