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Digital tools and customer portals can streamline this cumbersome and often error-prone process, reduce processing errors and improve efficiency, while keeping data secure and compliant. Online customer portals are becoming the new standard for collecting documents, improving productivity and eliminating potential security risks associated with sending sensitive data via email.

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For the temporary employment agencies, there has been a provision in the collective labor agreement for some time that allows them to recover part of the cost of training the temporary workers. This applies to training 'on the job' with the user, to training organized by the temporary employment agency itself and to training provided by an external training centre.

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OCR (Optical Character Recognition) is a software by which any text in an image is transformed into an editable file. OCR helps streamline processes and makes a document usable.